Bluehost Shared SSL Secure Server
Posted by Matt on February 15th, 2007
Bluehost Review
If you intend to use Bluehost for Shared SSL service, read this first:
All customers of bluehost are sharing 1 SSL cert on 1 server. All customers.
The secure address is https://secure.bluehost.com/
The massive amount of activity on this 1 server makes it unusable at times and very slow at the best of times.
Bluehost does offer ability to upgrade to a private SSL for a resonable price but I can’t see upgrading there because of the low limits they put on CPU usage before they 301 redirect your whole account to a CPU overuse message page that makes that sends a website visitor into la-la land. Since they are redirected, if they try to reload the page they will never get back to your site and using the back button will only further redirect every page to the same CPU overusage page. They can go all the way back and still never be able to just hit reload to bring the site back up. If they go all the way back they’ll have to type in the URL to try to reload the page or close the window and start over.
Phone support at Bluehost is good but email support is horrible usually taking 3-5 days or more for a response if you get a response at all.
If they would just fix the shared SSL problem and the CPU overuse and allotment they would have darn good service.